Click-to-call is a form of Web-based communication in which a person clicks an object. The object can be a variety of things, like a button, image or piece of text to talk with a person in real-time by phone call. This call is usually powered through Voice-over-Internet-Protocol (VoIP), or text. Here at Top Advertising Solutions, we can help you understand how to put this to work to your advantage. This is a vital mechanism in generating sales for your business and you will not want to be like the other small businesses who have not implemented it and lost out on customers because of it.

Making more profit

Half of all searchers say that they would look elsewhere if a company or brand did not offer Click-to-call on their website. Depending on what category your company falls into, click-to-call may be an important, or even necessary method of driving sales. This makes sense when you consider that services such as locksmiths, plumbers, or tow trucks are usually needed when the customer has limited access to their computer, but needs a problem fixed now. Click to talk requests are most commonly made on websites but can also be initiated by hyperlinks placed in email, blogs, wikis, flash animations or video, and other Internet-based object or user interfaces.

Quick answers

By giving your customers or potential ones, the option for calling, they can get the faster answers to their questions. This works great for local services and companies in the auto, tech, restaurant, and retail industries. Half of all shoppers say they would call a business to get more information. Here at Top Advertising Solutions we will make sure that you do not miss out on all your potential business. By answering their questions, you give prospective customers one more reason not to look somewhere else. Your customer’s questions may range from inventory availability to pricing and incentives.

Other Info

No matter what business, there are potential customers out there that want to call you to get business hours, directions or different information. This information should be available on your website but, many mobile users will find it easier to call and ask. Make it easy for your customers. Mobile users may even be out running errands and this call is just one more thing they’ll add to their trip. Make sure your Google Places listing is up to date, as well as any relevant social tools such as TripAdvisor, Yelp, or UrbanSpoon.

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